Especially the Starbucks ones where they say your name like 5 times. It’s supposed to make it more personal and friendly but always comes off as forced and awkward. “Hi Brandon! What can I get for you today Brandon?! Hey everyone can I get a venti soy latte for Brandon? Here I have a venti soy latte for Brandon! Thanks for coming in Brandon. You have a great day Brandon!

It’s meant to be good customer service, but in reality it’s so phony and insulting. Another example of corporations trying to fool people into thinking they actually care about them,  instead of doing what big corporations do best, providing convenience and shopping anonymity.

It’s like that scene from Falling down where Michael Douglas goes into the Whammy Burger:

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Filed under: Uncategorized - @ August 18, 2011 2:09 pm

Tags: cheerful employees, falling down, starbucks, whammy burger